HOTEL DEFINITION
BASED ON HOTEL PROPRIETORS ACT, 1956
BASED ON GROLIER ELECTRONIC PUBLISHING INC. 1995
BASED ON MENPARPOSTEL DECREE NO. KM 37 / PW.340 / MPPT-86 about Concerning Business Regulations and Hotel Classifications Chapter I Article I Paragraph B
“Hotel is a company managed by its owner by providing food and beverage services and room facilities to people who are traveling and are able to pay a reasonable amount in accordance with the services received without any special agreement.”
“Hotel is a commercial business that provides food, stays and other services to the public.”
“Hotel is a type of accommodation that uses part or all of a building to provide food and beverage lodging services and other supporting services to the public that are managed commercially.”
Hotel Types
Based on Building Shape Aspect.
Based on Service Aspect.
Based on Classification Aspect.
Based on Place Aspect.
Based on Number of Room Aspect.
Hotel Classification
Based on Level or Star Hotel Factor.
Based on Use Purpose Hotel Factor.
Based on Location Factor.
Based on Sales Planing Factor.
Based on Length of Stay Factor.
Based on Guest Activity during Stay Factor.
Based on Criteria and Guest Type Factor.
Hotel Management
Improved manager's ability to use management.
Increase service productivity.
Expand market penetration.
Based on Building Shape Aspect
Bed n Breakfast Hotel
Hut
Cottage
Motel
Inn
Airport Hotel
Guest House
Youth Hotel
Marine / Floating Hotel
Apartment Hotel
Based on Service Aspect
World-class Service.
Mid-range Service.
Economic / Limited Service.
Based on Classification Aspect
Hotel Size
Target Market
Level of Service
Ownership / Affiliation
Based on Place Aspect
City Accommodation
Resort Accommodation
Based on Number of Room Aspect
Small Hotel
Average Hotel
Large Medium Hotel
Large Hotel
Hotel Classification
Use Purpose Hotel Factor
Sales Planing Factor
Guest Activity during Stay Factor
Location Factor
Length of Stay Factor
Criteria and Guest Type Factor
Level or Star Hotel Factor
1.One-star Hotel (*).
2.Two-stars Hotel (**).
3.Three-stars Hotel (***).
4.Four-stars Hotel (****).
5.Five-stars Hotel (*****).
PS: Especially for five-stars hotel they have own levels that is Palm, Bronze and Diamond.
Business Hotel.
A hotel that usually used for businessman and also have complete facilities for businessman.
Recreational Hotel.
A hotel made for purpose of people who are going to leisure or recreation.
City Hotel.
A hotel that located in the city, and most of the guests do some business activity.
Resort Hotel.
A hotel that located in tourism area, and most of the guests do some leisure and recreation activity.
Suburb Hotel.
A hotel that located in the edge of town.
Urban Hotel.
A hotel that located in the countryside and far from big city.
Airport Hotel.
A hotel that located within one airport complex or surrounding.
1.European Plan.
A hotel that apply fees paid for renting rooms only.
2.American Plan.
A hotel that apply fees paid for rooms and meal prices. American Plan divided into 2, there are:
a.Full American Plan (FAP).
Room prices include with 3x meals (breakfast, lunch and dinner).
b.Modified American Plan (MAP).
Room prices include with 2x meals (breakfast+lunch or breakfast+dinner).
3.Continental Plan.
A hotel that apply fees paid for rooms include a continental breakfast (all menu without egg).
4.Bermuda Plan.
A hotel that apply fees paid for rooms include a American breakfast (all menu contains egg).
1.Transit Hotel.
A hotel that usually use for guest who stay overnight.
2.Semi-residential Hotel.
A hotel that use for guest who stay more than 1 night but the time period is also short.
3.Residential Hotel.
A hotel that use for guest who stay more than 1 month.
Business
a. Conference Hotel is a hotel that provide complete facilities for conference.
b. Convention Hotel is a hotel as part of complex convention activity.
Worship
a. Pilgrim Hotel is a hotel that have a function as a facility for worship.
For example a hotels in Arab.
Gambling
a. Casino Hotel is a hotel that have a function as a gambling activity.
Family Hotel
Guests who stay with their family.
Business Hotel
Guests who stay are businessman.
Tourist Hotel
Guests who stay are tourist, they are domestic and international tourists.
Cure Hotel
Guests who stay overnight in the process of treatment or healing an illness.
Hotel Management
Hotel management is an activity of organizing a hotel business based on management concepts and functions. The management and competition strategy will be related to the following efforts:
1. Improved manager's ability to use management, management techniques that can increase sales volume, reduce production failure rates (such as room cancellation or no show rates).
2. Increase service productivity.
3. Expand market penetration.
DAFTAR PUSTAKA
1. Leo, Sutanto. 2001. English For Professional Accommodation Service. Jakarta: Gramedia Pustaka Utama
2. Sulastiyono, Agus. 2004. Manajemen Penyelenggaraan Hotel. Bandung: Alfabeta
3. Sugiarto, Endar dan Sri Sulartiningrum. 1996. Pengantar Akomodasi dan Restoran. Jakarta: Gramedia Pustaka Utama
INASIA KESUMANINGDYAS
B3218030
INSAN DORIEGA KUSWIDYANTORO
B3218031
INTAN AYU PUSPITASARI
B3218032
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